FAQ

1. Is the price on your website including the shipping fee? Is there any other fees I will need to pay beside the price?
The price on our website is only for the item, not including the shipping fee. The total amount you will need to pay is: item cost+shipping fee, the tax or any other fees are included into the shipping fee already.
 
2. How to order from your website?
The simplest and direct way is sending an email directly to Sales@BarcelonaChairFactory.com ,with the information as below:
1) What items do you want to buy?
2) How many?
3) What color, leather, size, or any other special requirements?
4) What is your shipping address with zip code?
We will reply within 24 hours with the total amount, shipping fee and delivery time as well as other information. After your confirmation, we will send you the invoice as well as payment details, and make the shipment after your payment clears.
You can also register and login on our website first, and follow the shopping cart to specify what items and how many you want to buy. There is no payment processor installed in the website, so you will not be charged once you place the order. When you finish the shopping cart, your order details will be sent to us, we then contact you by email to confirm the total amount. After your confirmation, we will send you the invoice as well as payment details, and make the shipment after your payment clears.
 

3. What kind of shipping method do you use?
We usually deliver the items by sea or by air, from our factory in China to your door address. You can get more details by clicking "Shipping & Tracking"
 

4. Do you deliver to Europe or other places in the world?
Yes, we deliver the items to worldwide.
 
5.  What is the delivery time?
Shipping by air will take around 1-2 weeks to arrive at the door address. Shipping by sea takes around 5-8 weeks to arrive at your door address. You can get more details by clicking "Shipping & Tracking"
 
6. How much is the shipping fee?
The shipping fee will vary based on different items, different quantity, as well as the time you place the order. We will give the exact information in the quotation to you once get your order details.
 
7. What kind of payment do you accept?
We accept payment through bank transfer, Western Union, Credit card and etc.